FAQ
Ordering
Are items in stock?
Everything is made to order. Your piece is printed after you buy it and dispatched within 10 working days.
Can I choose a colour?
Yes. Every product page has a colour studio where you pick the colour we print in. For a set or a two-colour design, add a colour note there. If you're after a colour that isn't listed, ask us before ordering.
Materials
What are the prints made from?
PLA or PETG, shown on each product page. PLA suits indoor decorative pieces and should be kept away from direct heat and hot cars. PETG copes better with water and warmth, so we use it for vases, planters and bathroom items.
Will I see layer lines?
Yes. 3D prints are built up in layers, and the fine lines are part of the look. Small marks where a layer starts or ends are normal.
Lampshades
What bulb should I use?
Use LED bulbs only. They run cool; halogen and incandescent bulbs get hot enough to damage a printed shade.
Does a lampshade include the light fitting?
No. Lampshades are sold as the shade only unless the product page says otherwise. Check the fitting size given on the product page against your pendant.
Vases and planters
Can I put water in a vase?
Our vases are best for dried or artificial flowers. For fresh flowers, stand a jar or bottle of water inside.